1. What types of chemicals does MERT GÜLER A.Ş supply?
We offer a wide range of chemicals, including industrial chemicals, pharmaceutical ingredients, and specialty chemicals. Our product portfolio includes Aniline Oil, Methyl Methacrylate (MMA), Ascorbic Acid, Potassium Iodide, Polyvinyl Alcohol, Caustic Soda, Hydrogen Peroxide, various types of waxes and paraffins, and more.
2. Do you offer international shipping?
Yes, we offer international shipping to a wide range of countries. Please contact us to get specific rates and estimated delivery times based on your location.
3. How can I place an order?
You can place an order by contacting us via phone, email, or through our website. Once your order is placed, we will provide confirmation and tracking information.
4. What is your return policy?
We accept returns within [insert return window, e.g., 30 days] of purchase, provided the items are unused and in their original packaging. Please refer to our Delivery & Returns section for more details.
5. Can I request customized formulations?
Yes, we work closely with our clients to develop custom chemical formulations that meet specific requirements. Contact us to discuss your needs, and our team will be happy to assist you.
6. How can I get a product specification sheet or technical data?
Product specifications and technical data sheets are available upon request. You can contact us via email or through our website, and we will provide you with the necessary documentation.
7. What payment methods do you accept?
We accept various payment methods, including bank transfers, credit cards, and other secure payment options. Please reach out to us for more details about payment arrangements.
8. Do you provide samples for testing?
Yes, we provide samples of our products for testing purposes. Please note that samples may be subject to availability and shipping costs, depending on the quantity requested.
9. Are your products compliant with international regulations?
Yes, all our products comply with international quality and safety regulations. We ensure that each product meets the necessary standards for various applications.
10. How can I contact customer support?
You can reach our customer support team by calling [Insert Phone Number] or emailing us at [Insert Email Address]. We are available during business hours and aim to respond promptly to all inquiries.
